Step 1 - Precious metal transported or shipped to Ophir in co-ordination with the Client.
Step 2 – Ophir's Sales department will contact the Client's Representative to agree on the date and time on which weighing, melting and sampling operations shall take place, provided that the Client has exercised its right to be represented.
Step 3 - Upon receipt of the shipment at Ophir premises, an immediate inspection of the boxes/containers/parcels are conducted.
Step 4 - Each shipment shall undergo the radioactivity check. Should it be positive, the carrier will not be allowed to unload the material and the shipment will be rejected.
Step 5 - If any damage to boxes/containers/parcels are detected, or any of the seals on the boxes/containers/parcels are broken, Ophir shall immediately inform the Client about the extent of the damage to the boxes/containers/parcels or to the seals. Ophir shall immediately request approval to proceed with the weighing, melting and sampling operations. Pending the approval of the Client, the shipment shall be safely stored in Ophir’s vaults. Should non-conformities occur, depending on the process step (during unloading or upon acceptance of the delivered material) the Logistics department will segregate the material in the vault and wait for further instructions from the Sales department.
Phase 6 – Ophir's Logistics department shall verify that the received parcels are in full compliance with the details reported in the Advised Information, such as:
In the case of shipments requiring Client’s supervision by a Representative, the parcels are either temporarily stored in Ophir’s vault or directly moved to the Balance Room (sealed) where they are checked, opened and unpacked under the presence and control of the Client’s Representative.
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Step 1 - Establishment of net weights
Before proceeding with the actual weighing of the material the balance shall be verified by using standard reference weights. The material shall be divided into melting lots according to the Client's specific instructions. If such instructions have not been previously agreed, the material shall be divided at Ophir’s discretion, according to the best interests of the Client, based on the kind of the received material and on Golden Ophir's melting capacity.
The total net weight of each melting lot is printed by the balance and recorded in the ERP system.
Step 2 - Comparison of net weights with the Advised Information
The established net weights are then compared with those listed in the Advised Information and Ophir shall promptly notify the Client or its Representative in case of discrepancies. The processing of the material will be deferred until Client and Ophir have reached an agreement on the difference. In the event the Client and Ophir do not reach an agreement on the difference within two Business Days from the date of notification, the material will be returned to the Client or to its Representative at Ophir's premises and at Client’s costs without any further obligation for Ophir.
